People Systems Analyst
Job No:
CFL931
Location:
Brisbane
Help Shape the Technology Behind 21,000+ Team Members
At Collins Foods, our people are at the heart of everything we do. As the largest KFC franchisee in Australia and a growing international business, we're investing in the systems, technology and processes that support our team members from recruitment and onboarding through to payroll, learning and workplace safety.
The Role
We're looking for a People Systems Analyst to join our Support Office in Hamilton, Brisbane. This role is ideal for someone who enjoys solving complex problems, improving user experiences and working closely with HR, Payroll, Operations and Technology teams to deliver smarter people solutions.
What You'll Be Doing
As a key member of our Enterprise Applications team, you will:
- Partner with stakeholders across the business to plan and deliver enhancements to people systems
- Configure, test and document system changes and improvements
- Provide second-level support for people system incidents and outages
- Analyse and identify root causes of recurring issues and develop sustainable solutions
- Manage system maintenance and lifecycle activities across multiple applications
- Design and support integrations between HR, payroll and people platforms
- Build and maintain security roles, permissions and user access controls
- Conduct periodic user access reviews and governance activities
- Support the delivery of key people systems projects and initiatives
- Maintain service desk knowledge articles and support documentation
- Train and support business users and service desk teams to maximise system adoption and effectiveness.
What We're Looking For
- Experience working with HRIS, payroll, recruitment, onboarding or learning systems
- Knowledge of application design, configuration and system integrations
- Understanding of payroll processes and industrial agreement interpretation
- Experience supporting business applications and service desk operations
- Exposure to MS SQL or data analysis tools is advantageous
- Strong problem-solving, stakeholder management and communication skills
- A passion for continuous improvement and delivering exceptional customer service.
Why Join Collins Foods?
This is an exciting opportunity to play a key role in the systems and technology that support more than 21,000 team members across Australia and Europe. As our People Systems Analyst, you'll work across a diverse suite of HR, payroll, learning and workforce management platforms, driving system improvements, enhancing employee experiences and helping the business make smarter decisions through technology.
You'll collaborate with stakeholders across People & Culture, Payroll, Operations and IT, giving you the opportunity to influence how technology supports our people today and into the future.
- Competitive salary + short-term incentive
- Up to 13 "Recharge Days" annually (a 4-day week every 4 weeks)
- Work from home option available 1 day per week
- Work across a broad portfolio of HR and people technology platforms
- Be part of a growing ASX-listed organisation with real momentum
- Drive meaningful systems improvements that impact thousands of employees
- Work in a supportive, down-to-earth and high-performing team
- Ongoing opportunities to develop your HR technology and systems expertise
Ready to Apply?
If you're passionate about people systems, technology and continuous improvement, and enjoy solving problems in a fast-paced and evolving environment, we'd love to hear from you.
For a copy of the full position description, please contact recruitment@collinsfoods.com.
Please note, the successful applicant will be required to undertake pre-employment screening, which may include a National Police Check, qualification verification and employment reference checks.
Collins Foods Limited is committed to creating a diverse and inclusive workplace where everyone feels they belong. We are proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences and perspectives. Flexible working arrangements may be available for the successful candidate where operationally appropriate.
