Return to Work Coordinator

Why work for Collins Foods?

Our mission at Collins is Restaurants Done Better. We have an obsession for raising the bar on what people think a restaurant experience should be. More Human. More Sustainable. More Digital. More Fun. In addition to working with iconic international brands, there are many advantages to joining the Collins Family. As part of your valuable contribution, you will be rewarded with:

• Competitive remuneration + short-term incentive bonus program
• Access up to 13 paid "Recharge Days" per year. That's a 4-day working week every 4 weeks 
• Ongoing professional development opportunities
• Flexible working arrangements
• Access to a formal mentorship program
• Autonomy and independence to create your own success
• Commitment to 25% energy reduction by 2026

 The Role

The Return-to-Work Coordinator will support the health and wellbeing of our employees through providing expert rehabilitation and injury management support.  This includes promotion of early intervention / recovery at work, adoption of best practice injury management strategies and compliance with legislative requirements. 

Key Duties & Responsibilities

Organisation

• Provide prompt rehabilitation and return to work support for all work related and non-work-related injuries/illness for employees across Australia
• Conduct work site visits where required to develop return to work plans
• Document, coordinate and monitor the employee’s Return to Work/Suitable Duties Plans, in liaison with the injured/ill employee, treating professionals, Line Managers and insurer
• Educate Line Managers in their roles and responsibilities for rehabilitation, ensure they are regularly informed of the employee’s current rehabilitation status and progress
• Ensure all employees are advised about the Workplace Rehabilitation Policy and procedure as part of the induction process
• Maintain the culture of continuous improvement through identifying and actioning opportunities for improvement.

Risk

• Establish and maintain a network of suitable external Rehabilitation Service Providers who understand and support the rehabilitation program
• Promote an efficient system for immediate reporting of injuries to enable early employee contact regarding rehabilitation and reporting to the insurer
• Ensure the employee is informed of their entitlements and responsibilities and has access to appropriate information and resources including claim forms
• Maintain confidential rehabilitation records
• Manage the rehabilitation process in a confidential and sensitive manner
• Ensure compliance with state legislation for workers’ compensation, Qld self-insurance and national rehabilitation. 

Results

• Keep accurate and objective case notes for each employee undertaking rehabilitation that meet CFL specifications and state legislation requirements
• Provide complete documentation to and work with state government auditors
• Be precise with management of timeframes in rehabilitation cases, to ensure that legislative timelines are met and can be so demonstrated on audit
• Maintain accurate data, ensure data integrity and conduct regular data analysis to inform business improvements.
• Prepare monthly reports for key stakeholders

About You

Skills & Experience

• National or multi-state experience in managing workers compensation claims.
• Managing claims and meeting legislative requirements under Qld self-insurance licence.
• Workplace rehabilitation experience and an evidence-based approach to proactive injury management, with knowledge of relevant state-based legislation
• High level data management including accurate record keeping, data analysis and reporting and ensuring data integrity. Provision of work-place based rehabilitation and return to work
• Experience in the provision of rehabilitation and injury management within an organisational structure
• Understanding and application of safety principles for the provision of rehabilitation and injury management 

About Collins Foods Limited

Collins Foods is an ASX listed company proudly employing over 17,000 employees globally. With a vision to be the World’s Top Restaurant Operator, we operate over 350 KFC restaurants in Australia, The Netherlands and Germany, and 27 Taco Bell restaurants in Queensland, Victoria & Western Australia. 

What’s Next

If you are looking for more information or would like a full copy of the position description, please contact the Talent Acquisition Team on 07 3352 0810 or recruitment@collinsfoods.com.

Please note, the successful applicant/s will be required to undertake pre-employment screening tests which may include a National Police Check and qualifications checks.

CFL is committed to creating a diverse and inclusive environment where everyone feels they belong. We are proud to be an equal opportunity employer, and as such, all applicants will receive equal consideration for employment for which they qualify, including the option of flexible working arrangements where applicable.